Photo submission process: using u.s. mail, Dealer id or code – Spicer Power Divider Unit (PDU) Cover to Carrier Leak User Manual
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PHOTO SUBMISSION PROCESS: USING U.S. MAIL
If Internet access is not available a repairing dealers can submit a hard copy of a digital picture or 35mm photo
through the U.S. Postal service. Follow the steps outlined below.
1. Take one picture of the Power Divider cover that is leaking.
a. Pictures should be taken from approximately 3 feet. This works best.
b. The picture must be clear, in focus and bright enough to show the extent of the leak
2. Record dealer and vehicle information with each photo claim.
a. This must be completed with the following information.
• DEALER ID OR CODE
• CHASSIS # (LAST 6 OF VIN)
• DATE IN SERVICE
• FAILED DATE
• MILEAGE AT FAILURE
3. Mail hard copy of photo with the above vehicle information to address listed below.
Dana- Commercial Vehicle Systems Division
P.O.
Box
4097
Kalamazoo,
MI
49003-4097
Reminder:
Warranty Claim will not be processed until a picture is received
.
Also Note: If picture received has previously been submitted for a repair on a different chassis the current
claim will be denied.
For spec’ing or service assistance, call 1-800-
621-8084 24 hours a day, 7 days a week.
Or visit our web site at:
http://www.
spicerparts.com
Dana Corporation
ABIB-0413 Copyright
Dana
Corporation,
2004
Heavy Vehicle Technologies and Systems Service
November 2004
All Rights Reserved.
P.O. Box
321
Printed in U.S.A.
Toledo, Ohio 43697-0321
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