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Troubleshooting, General – Yamaha DVD-C996 User Manual

Page 33

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INTR

ODUCTIOIN

PREP

ARA

TIONS

PLA

YB
A

C

K

SETUP MENU

APPENDIX

English

APPENDIX

TROUBLESHOOTING

If this unit fails to operate normally, check the following points to determine whether the fault can be corrected, or if the fault
is not listed in the PROBLEM column, disconnect the power code and contact your authorized YAMAHA dealer or service
center.

General

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Refer to

Page

This unit fails to turn
on when the POWER
switch is pressed.

The power cord is not connected or the plug
is not completely inserted.

Firmly connect the power cord.

The voltage selector on the rear panel is not
set to the proper position.

Disconnect the power cord and set the
selector to the position for your local main
voltage.

This unit does not work
normally.

This unit is affected by an external shock
(lightning, excessive static electricity,
incorrect operation, etc.)

Turn the power off and disconnect the power
cord. After about 30 seconds have passed,
connect the power and operate the unit again.

Playback does not
start.

The disc is damaged.

Check the disc carefully; replace it if
necessary.

There is moisture on the laser pickup.

Wait 20 to 30 minutes after switching the unit
ON before trying to play a disc.

The disc has been loaded upside down.

Reload the disc with the label side facing up.

13

The disc is dirty.

Clean the disc.

3

Play is delayed, or
starts at the wrong
place.

The disc may be scratched or damaged.

Check the disc carefully; replace it if
necessary.

No sound.

Incorrect output cable connections.

Connect the cables properly. If the problem
persists, the cables may be defective.

9

Incorrect amplifier operation.

Set the amplifier controls to the correct input
selection.

Sound distorted.

V.S.S effect is emphasized too much.

Turn V.S.S. off.

24

This unit is being subjected to vibrations or
impacts.

Relocate the unit.

The disc is dirty.

Clean the disc.

3

Sound ‘hums’.

Incorrect cable connections.

Securely connect the audio cables. If the
problem persists, the cables may be defective.

9

Noise from a nearby
tuner.

The tuner is too close to the unit.

Place the tuner and the unit farther apart.

Noise from inside of
the unit.

The disc maybe warped.

Replace the disc.

The batteries are weak.

Replace all batteries with new ones.

7

Sound ‘skips’.

The remote control
does not work.

Direct sunlight or lighting (from an inverter
type of fluorescent lamp, etc.) is striking the
remote control sensor of this unit.

Relocate the unit.

7

No picture.

Incorrect video connections.

Connect this unit and other equipment
properly.

10

This unit’s video input is not selected at the
video monitor.

Set the video input at the video monitor to the
position where this unit is connected (e.g.
VCR2).

This unit does not
recognize discs (‘No
disc’ appears on the
display, or the display
shows the status when
no disc is loaded).

The disc(s) is not placed properly.

Place the disc(s) correctly along the guide(s).

107-C996(E)31-35

7/31/0, 4:17 PM

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