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System lights, Diagnostic lights – Dell XPS 210 User Manual

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For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem
description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, see "Contacting Dell" in your Owner's Manual for
instructions on obtaining technical assistance.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

 

System Lights

Your power button light and hard drive activity light may indicate a computer problem.

 

Diagnostic Lights

 

NOTE:

The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.

 

Tab

 

Function

Results

Displays the results of the test and any error conditions encountered.

Errors

Displays error conditions encountered, error codes, and the problem description.

Help

Describes the test and any requirements for running the test.

Configuration

(Custom Test
only)

Displays the hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it
displays the information in the device list in the left pane of the screen.

 

NOTE:

The device list may not display the names of all the components installed on your computer or all devices attached to your

computer.

Parameters

(Custom Test
only)

Allows you to customize the test, if applicable, by changing the test settings.

 

Power Light

 

Problem Description

 

Suggested Resolution

Solid green

Power is on and the computer is
operating normally.

No corrective action is required.

Blinking green

The computer is in a sleep state
(Microsoft® Windows® 2000 and
Windows XP).

Press the power button, move the mouse, or press a key on the keyboard to
wake the computer and resume normal operation.

Blinks green several times, and
then turns off

A configuration error exists.

Check the diagnostic lights to see if the specific problem is identified.

Solid amber

The power supply is working properly,
but the system board is not completing
power up.

Check the diagnostic lights and determine if the specific problem is identified.

If the computer does not boot, contact Dell for technical assistance (see
"Contacting Dell" in your computer Owner's Manual).

Blinking amber

The power supply is operating outside
of its normal range.

Check the diagnostic lights and determine if the specific problem is identified.

See "Power Problems" in your computer Owner's Manual.

Solid green and a beep code
during POST

A problem was detected while the BIOS
was executing.

See

Beep Codes

for instructions on diagnosing the beep code.

Check the diagnostic lights and determine if the specific problem is identified.

Solid green power light, no beep
code, and no video during POST

The monitor or the graphics card may
be faulty or incorrectly installed.

Check the diagnostic lights and determine if the specific problem is identified.

See "Video and Power Problems" in your computer Owner's Manual.

Solid green power light and no
beep code, but the computer locks
up during POST

An integrated system board device may
be faulty.

Check the diagnostic lights and determine if the specific problem is identified. If
the problem is not identified, contact Dell for technical assistance (see
"Contacting Dell" in your computer Owner's Manual).

 

Hard Drive
Activity Light

 

Problem Description

 

Suggested Resolution

Solid green

The hard drive activity light is on when the computer reads data from, or writes data to the hard drive. The light
might also be on when a device such as a CD player is operating.

No corrective action is
required.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.