Activeforever Image EC Mid Wheel Drive Reclining Power Wheelchair - Manual (Page 25)

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8. TROUBLE SHOOTING AND SPECIFICATION
■ TROUBLE SHOOTING
Symptom Probable cause Solution
Limited driving distance
♦Batteries not fully charged.
♦Batteries weak won’t hold charge.
♦Charge batteries overnight or ensure 10 hours
of charge between uses. Make sure setting on
charger is correct.
♦Replace batteries
Batteries not charging.
♦Charger not working
♦Battery connections loose.
♦No current at wall outlet.
♦Bad connection on charger, charger
cable, plug or internal wiring
problem.
♦Bad batteries
♦Replace charger.
♦Check all connections. Secure connections.
♦Switch to another wall outlet.
♦Replace charger or internal repairs required.
Contact dealer.
♦Replace batteries
Batteries draw excessive
current when charging.
♦Battery failure. ♦Replace batteries
Charge indicator shows
low charge
Level immediately after
charging.
♦Batteries weak won’t hold charge.
♦Electrical malfunction.
♦Charger not operating. ♦Replace battery
♦Contact dealer
♦Replace charger
Battery indicator flashes
the charge level is
low-too soon after being
recharged.
♦Have charger checked.
♦Weak batteries. ♦Service or replace charger.
Contact dealer
♦Replace batteries
Wheel chair will not
drive
♦Motor release levers disengaged.
♦Battery require charging.
♦Charger plugged in.
♦Circuit breaker tripped. ♦Engage motor release levers.
♦Charge batteries. Make sure setting on charger
is correct.
♦Unplug charger from wall outlet.
♦Reset breaker. If breaker trips again, it may
indicate need for internal repairs.
♦Contact dealer.
Motor “chatter” or runs
irregularly.
♦Electrical malfunction. ♦Contact dealer
Joystick erratic or does
not respond as resired.
♦Electrical malfunction.
♦Controller programmed improperly. ♦Contact dealer
♦Contact dealer
Only one (1) rear wheel
turns.
♦Electrical malfunction.
♦One (1) motor release lever is engaged. ♦Contact dealer
♦Disengage motor release lever.
Wheelchair does not
respond to commands.
Power indicator off even
after recharging.
♦
Poor battery terminal connection.
♦Electrical malfunction.
♦
Clean terminals.
♦Contact dealer