Maintenance – Acroprint ATR240 Top Loading Time Card Recorder User Manual

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6. Q: I can’t get my clock to print for any employees. It just
keeps giving an “err” message.

A: Make sure the display time is synchronized to the RTC
time.

For more info on troubleshooting or general “how to” info go to:

http://support.acroprint.com

Maintenance

Replacing the Ribbon Cassette

1. Open clock cover. Press [P3] to move the print head to the center of the clock so that

the ribbon cassette can be more easily accessed.

2. Pull the ribbon holder tabs towards you to unlock the ribbon cassette and use the

handle on top of the ribbon to pull the cassette out.

3. Insert replacement ribbon. Make sure to feed the ribbon over the black ribbon guide

and slide the ribbon down between the guide and the silver print shield. Push the
ribbon down until it clicks into place. Turn the ribbon knob clockwise to remove any
slack in the ribbon.