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Troubleshooting, 1 troubleshooting overview, 2 power, hardware, connections, and leds – ZyXEL Communications NSA-220 User Manual

Page 143: Chapter 15 troubleshooting

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NSA-220 User’s Guide

143

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H A P T E R

1 5

Troubleshooting

15.1 Troubleshooting Overview

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

Power, Hardware, Connections, and LEDs

NSA Login and Access

Reset the NSA

I Cannot Access The NSA

External USB Drives

Media Server Functions

Download Service and Broadcatching Functions

Web Publishing

15.2 Power, Hardware, Connections, and LEDs

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The NSA PWR LED does not turn on (no LEDs are on).

• Make sure the NSA is turned on.

• Make sure you are using the power adaptor or cord included with the NSA.

• Make sure the power adaptor or cord is connected to the NSA and plugged in to an

appropriate power source. Make sure the power source is turned on.

• Turn the NSA off and on.

• If the problem continues, contact the vendor.

V

An HDD LED is off.

The HDD LED is off when the NSA cannot detect a hard drive in the drive bay. Replace or
install a hard drive. See

Installing or replacing a hard drive