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Excellerate, Hotline support, Analyst support service – Xerox DocuColor 6060 User Manual

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eXcellerate

eXcellerate* for the DocuColor 2000 Series/

DocuColor 6060

is advanced maintenance training and

tools that help you maximize uptime, improve image quality,

and simply get the most out of your DocuColor Digital Color Press.

In this two day, hands-on training session, operators work with

Xerox instructors to learn selected xerographic and fuser module

tasks and basic image quality troubleshooting. Together, they will

develop maintenance strategies that will meet your needs and

improve machine productivity.

eXcellerate for the DocuColor 2000 Series/DocuColor 6060

enables participants to:

• Enhance equipment knowledge and perform 55% of high

frequency service functions

• Exercise greater self reliance and flexibility to identify and

resolve image quality defects

• Schedule maintenance tasks around production

• Reduce unscheduled equipment downtime

• Improve turnaround time

• Increase productivity

Skillful application of the techniques taught in the

course will increase system uptime and

deliver consistently high image quality.

*Expected availability 2003

Hotline Support

No matter what time an issue arises, Xerox support personnel are

ready to lend a hand. The analysts that support you are tenured

professionals with years of experience in every discipline of digital

color printing. You can feel confident that whatever time you call

and however high your problem escalates, you’ll have a qualified

professional working with you.

With Xerox’s around-the-clock assistance, we’ll make certain that

you are able to fulfill any demands of your customers.

At Xerox, we work with you to grow volumes to keep your Xerox digital equipment generating profits. But there is more to keeping

your equipment at its peak profitability than the jobs to keep it busy. We provide training, support, and service to help you get the

most of your investment in personnel, digital color equipment, and your relationship with Xerox.

Analyst Support

Service

What separates the support that you receive when you work with

Xerox from what you get with other vendors?

It is the caliber of the people that are behind you with answers and

advice. Your local Xerox Production Color Analysts have worked

with every variety of customer, equipment, and application and

have conquered every imaginable production-related issue…

color management, file and font compatibility, and many more.

Their collective wisdom is an invaluable tool in getting the most

from your digital business.

Xerox Service Technicians are an integral part of our comprehensive

profit-building solution.

As part of the Xerox family, they are extensively trained by our engineers

and remain closely aligned with engineering and manufacturing as

they are working to solve issues in the field. They are part of an

integrated effort, an integrated team and an integrated solution that

will help keep you running and profitable.

XEROX DOCUCOLOR

2045/2060

XEROX DOCUCOLOR

6060

Xerox DocuColor

®

Business

Development Tools

©2002 Xerox Corporation. XEROX

®

, The Document Company

®

, DocuColor

®

, DocuCard

®

, eXcellerate™, and the digital X are trademarks of/or licensed to XEROX CORPORATION.

All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies. Product appearance, build status and/or specifications are subject
to change without notice. 06/02. 610P713430