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Yamaha CRW3200SX User Manual

Page 34

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Troubleshooting

25

6

No data can be read from a disc.

Is the disc ejected without order?
Refer to “The disc is ejected without order (or it comes out spontaneously).”
(Troubleshooting, Item 5)

Is the disc compatible with the drive? (P. 5, 30)
Be sure that the disc is compatible with the CRW3200SX drive.

Is the disc dusty or dirty?
Remove dust or dirt from the disc using an air spray or a dry soft cloth. To avoid
damaging discs, wipe the disc gently from the center perpendicular to the edge of the
disc.

Can data be read from other discs (audio CD, CD-ROM, etc.)?
If no data can be read from a specific disc, data may be written in a format that the
drive cannot recognize, or the disc itself may be damaged or deformed. Note that no
data can be read from blank discs, and the CRW3200SX drive infrequently fail to
read data correctly from a disc even if the disc is compatible with the drive.

Are the extension files supporting the CRW3200SX installed? (For Macintosh)
If the extension files supporting the drive are not installed, the disc cannot be
mounted or read. The extension files come with the CD writing software.
For details, refer to the documentation that comes with the CD writing software.

Does the LED on the front panel of the CRW3200SX drive light correctly when a
disc is inserted?
When a disc is inserted, the LED will blink blue for a moment and then light blue.
(P. 2)
If no data can be read from a specific disc, data may be written in a format that the
drive cannot recognize, or the disc may be damaged or deformed.
If the LED on the front panel remains purple (stating that the drive cannot recognize
the disc) no matter what type of disc is inserted, contact the store of purchase or your
nearest Yamaha dealer (listed at the back of this manual).

7

The playback of an audio CD (CD-DA) cannot be heard.

Check that the volume is not set to the minimum level.
Be sure that headphones or external speakers are properly connected to the
CRW3200SX drive.
For Windows Me/XP, change the settings as follows. (If Windows Media Player 7.0
or later is used with Windows Me/XP, this problem can happen since the digital
playback option is activated by default setting.)