Zebra Technologies P100iTM User Manual
Page 57
Troubleshooting
Troubleshooting the Ethernet Connection and Adapter
980590-001 Rev. A
P100i User’s Manual
53
3.
If the
LED
is slowly flashing
GREEN
(1 time/sec), the Ethernet Adapter is trying to print
a job. If the job does not print, check the following:
•
Verify that the printer has media and ribbon. If the printer is showing any errors, it is
unlikely that the Ethernet Adapter can send data to the printer. The
LED
continues to
blink until the printer malfunction is resolved or until the printer is turned
OFF
(O).
•
A flashing
RED
indicates the Power On Self Test (
POST
) is in progress.
4.
If the
LED
is solid
RED
for more than 30 seconds, the Ethernet Adapter has failed the
POST
. A failed
POST
can be caused by any of the following:
•
The printer attached to the Ethernet Adapter device is malfunctioning. Turn the
printer power off, wait 10 seconds, then turn the printer back
ON
( | ).
•
If the Ethernet Adapter still fails the
POST
, the Ethernet Adapter has a hardware
problem that can be fixed only by replacing or returning the unit. Contact Technical
Support for repair or replacement information.
5.
If the
LED
is alternately flashing
RED
and
GREEN
for longer than 2 minutes, the
Ethernet Adapter is in firmware-download mode. This means it is waiting for new
firmware data to be sent before it continues normal functioning. Do the following:
•
If the Ethernet Adapter was purposely put into firmware-download mode, finish
the download with the proper update utility.
•
Contact the Zebra web site
& Downloads tab.
•
Contact Technical Support for help recovering this unit.