Westell Technologies Webshare 36R566 - Manual (Page 40)

Installation/User Guide
Model # –WebShare
Part # – 030-300109 Rev C
Revision Date – 09/2000
 2000 Westell, Inc. Printed in the USA
030-300109C
39
E1001 – Network Circuit Not Available
Description – The ATM virtual circuit has not been established within the ADSL Router.
Remedy – Contact your ISP.
E1002 – PPP Remote Access Server (RAS) Not Available
Description – There is no response from the RAS while attempting to activate a PPP account.
Remedy – Contact your ISP.
E1003 – Invalid Login
Description – An invalid User ID and/or password was used.
Remedy – Check the User ID and ensure that it is a valid account, then retry the password. Contact
your ISP if this problem persists.
E1005 – IP Remote Router Not Available
Description – The remote router is not responding.
Remedy – Contact your ISP.
E1008 – Configuration Information Corrupt
Description – The PPP account or Advanced Configuration information is corrupt.
Remedy – Delete the PPP accounts and re-enter the account information and the Advanced
Configuration information.
10. Product Assistance and General Inquiries
10.1 Product Return
For technical assistance, contact:
Westell Customer Support
750 North Commons Drive
Aurora, Illinois 60504
Phone: 1-630-898-2500
Fax: 1-630-375-4931
Web Address (Westell’s Web Store): www.westell.com