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Warranty – Viking VESO J690.150 User Manual

Page 24

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Warranty

BUILT-IN ELECTRIC COMBI STEAM/CONVECTION OVEN WARRANTY

ONE (1) YEAR FULL WARRANTY

Built-in electric ovens and all of their component parts and accessories, except as detailed below*,
are warranted to be free from defective materials or workmanship in normal household use for a
period of twelve (12) months from the date of original retail purchase. Viking Range Corporation,
warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective
during the warranty period.

*Glass (including light bulbs), painted and decorative items are warranted to be free from
defective materials or workmanship for a period of ninety (90) days from the date of original retail
purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90)
DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE.

FIVE (5) YEAR LIMITED WARRANTY

Any Element which fails due to defective materials or workmanship in normal household use
during the second through fifth year from the date of original retail purchase will be repaired or
replaced, free of charge for the part itself, with the owner paying all other costs, including labor.

NINETY (90) DAY RESIDENTIAL PLUS WARRANTY

This warranty applies to applications where use of the product extends beyond normal residential
use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches,
etc. This warranty excludes all commercial locations such as restaurants, food service locations and
institutional food service locations.

This warranty extends to the original purchaser of the product warranted hereunder and to each
transferee owner of the product during the term of the warranty.

This warranty shall apply to products purchased and located in the United States and Canada.
Products must be purchased in the country where service is requested. Warranty labor shall be
performed by an authorized Viking Range Corporation service agency or representative. Warranty
shall not apply to damage resulting from abuse, accident, natural disaster, loss of electrical power
to the product for any reason, alteration, outdoor use, improper installation, improper operation,
or repair or service of the product by anyone other than an authorized Viking Range Corporation
service agency or representative. This warranty does not apply to commercial usage. Warrantor is
not responsible for consequential or incidental damage whether arising out of breach of warranty,
breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Owner shall be responsible for proper installation, providing normal care and maintenance,
providing proof of purchase upon request, and making the appliance reasonably accessible for
service. If the product or one of its component parts contains a defect or malfunction during the
warranty period, after a reasonable number of attempts by the warrantor to remedy the defects or
malfunctions, the owner is entitled to either a refund or replacement of the product or its
component part or parts. Warrantor’s liability on any claim of any kind, with respect to the goods
or services covered hereunder, shall in no case exceed the price of the goods or service or part
thereof which gives rise to the claim.

WARRANTY SERVICE

Under the terms of this warranty, service must be performed by a factory authorized Viking Range
Corporation service agent or representative. Service will be provided during normal business
hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To
obtain warranty service, contact the dealer from whom the product was purchased, an authorized
Viking Range Corporation service agent, or Viking Range Corporation. Provide model and serial
number and date of original purchase. For the name of your nearest authorized Viking Range
Corporation service agency, call the dealer from whom the product was purchased or Viking
Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period.

The return of the Owner Registration Card is not a condition of warranty coverage. You should,
however, return the Owner Registration Card so that Viking Range Corporation can contact you
should any question of safety arise which could affect you.

Any implied warranties of merchantability and fitness applicable to the above described electrical
elements, porcelain oven, or porcelain inner door panel are limited in duration to the period of
coverage of the applicable express written limited warranties set forth above. Some jurisdictions
do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights
which may vary from jurisdiction to jurisdiction.

VIKING RANGE CORPORATION

111 Front Street • Greenwood, Mississippi 38930 USA • (662) 455-1200

www.vikingrange.com

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