Philips FC8802 - Manual (Page 14)

Troubleshooting
This chapter summarises the most common problems you could encounter with the machine. If you
are unable to solve the problem with the information below, visit www.philips.com/support for
a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem Cause Solution
The robot does
not start cleaning
when I press the
on/off switch.
The rechargeable
battery is empty.
Charge the rechargeable battery (see chapter
‘Preparing for use’, section ‘Charging’).
The small plug is still
inserted in the socket
on the robot.
The robot does not work on mains power. It only
works on its rechargeable battery. Therefore, always
disconnected the adapter from the robot and the
mains before use.
The robot does
not work and the
dust
compartment
indicator lights up
continuously.
The dust container
compartment cover is
not present or is not
closed properly.
When the dust container compartment cover is not
present or is not closed properly, the robot does not
work as a safety precaution. Make sure you place the
dust compartment cover on the robot properly (see
chapter ‘Before first use’, section ‘Inserting the
rechargeable battery’).
The dust container is
not present.
Place the dust container in the dust container
compartment properly. Make sure you close the dust
container compartment cover properly.
The robot starts
to move
backwards during
cleaning or just
after it was
switched on. The
warning indicator
flashes quickly.
The bumper of the
robot is stuck.
If the robot manages to free its bumper by moving
backwards, the warning indicator stops flashing and
the robot starts cleaning normally. If the robot does
not manage to free its bumper, switch it off and lift it
so that its bumper comes free. Then switch on the
robot again.
The warning
indicator flashes
quickly.
One or both wheels
are stuck.
Press the on/off switch to switch off the robot.
Remove the fluff, hair, thread or wire that is caught
around the wheel suspension.
One or both side
brushes are stuck.
Clean the side brushes (see chapter ‘Cleaning and
maintenance’, section ‘Cleaning the side brushes’).
The bumper is stuck. Press the on/off switch to switch off the robot. Lift
the robot so that its bumper comes free.
The robot was lifted
while it was cleaning.
Press the on/off switch to switch off the robot. Place
the robot on the floor. Then press the on/off switch
to make the robot resume cleaning normally.
The robot does
not clean
properly.
The bristles of one or
both side brushes are
crooked or bent.
Replace the side brushes (see ‘Replacing the side
brushes’ in chapter ‘Replacement’ and chapter
‘Ordering accessories’).
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