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Troubleshooting – VTech t2350 User Manual

Page 38

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3 ADDITIONAL INFO

Problem

Suggestion

My calls fade or cut in

and out while I’m using

my handset

• Press the

CHAN button while on a call until the interference has been eliminated

• Other electronic products can cause interference with your cordless phone Try installing your

phone as far away from these types of electronic devices as possible: wireless routers, radios,

radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,

kitchen appliances and other cordless phones

• Microwaves operate on the same frequency as your phone It is normal to experience static on

your phone while the microwave is running Do not install this phone in the same outlet or near

the microwave

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge

protector) into a different location If this solves the problem, re-locate your phone or modem

farther apart from one another, or use a different surge protector

• Relocate your phone to a higher location The phone will get better reception not installed in a

low area

• If the other phones in your home are having the issue, the problem is in your wiring or local service

Contact your local telephone company (charges may apply )

My caller ID isn’t

working

• Caller ID is a subscription service You must subscribe to this service for this feature to work on

your phone

• Your caller must be calling from an area that supports caller ID

• Both you and your caller’s telephone companies must use caller ID compatible equipment

My answering

machine is not

recording messages

• Make sure system is turned

ON (the Answer ON/OFF LED is illuminated )

• Make sure the announce only feature is set to

OFF

I cannot hear recorded

messages

Using the base volume control, raise the volume to a comfortable listening level

Troubleshooting