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Troubleshooting – VTech t2350 User Manual

Page 36

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36 ADDITIONAL INFO

Problem

Suggestion

I get noise, static, or

weak signal even when

I’m near the base

• Press the

CHAN button while on a call until the interference has been eliminated

• Other electronic products can cause interference with your cordless phone Try installing your

phone as far away from these types of electronic devices as possible: wireless routers, radios,

radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,

kitchen appliances and other cordless phones

• Microwaves operate on the same frequency as your phone It is normal to experience static on

your phone while the microwave is running Do not install this phone in the same outlet or near

the microwave

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge

protector) into a different location If this solves the problem, re-locate your phone or modem

farther apart from one another, or use a different surge protector

• Relocate your phone to a higher location The phone will likely get better reception not installed

in a low area

• If the other phones in your home are having the issue, the problem is in your wiring or local service

Contact your local telephone company (charges may apply )

I hear noise in the

handset, and none of

the keys or buttons

work

• Make sure the power cord is plugged in

Troubleshooting