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Troubleshooting – VTech t2350 User Manual

Page 35

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3

Additional Information

ADDITIONAL INFO

Problem

Suggestion

CAN’T CONNECT

displays on my

handset

• Only one handset of your phone system can be in use (off hook) at a time For example, if HS1

is on a call and HS2 presses

TALK, CAN’T CONNECT will display Be sure only one handset

is in use at a time

• Move the handset closer to the base You might have moved out of range

• Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in Allow

up to one minute for the handset and base to reset

• Other electronic products can cause interference with your cordless phone Try installing your

phone as far away from these types of electronic devices as possible: wireless routers, radios, radio

towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,

kitchen appliances and other cordless phones

• You are trying to use both system handsets at the same time Be sure to only use one system

handset at a time

The batteries will not

hold a charge

• Make sure the battery is plugged into the handset

• Be sure to use the AC power adaptor provided with your phone

• Charge the battery in the handset for at least 16 hours For optimum daily performance, return

the handset to its base when not in use

• You may need to purchase a new battery, please refer to the

Batteries section of this user’s

manual

• Your phone might be malfunctioning Please refer to the

Warranty section of this user’s manual

for further instruction

Troubleshooting