Velodyne Acoustics HDL-64E S2 User Manual
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HDL-64E S2 and S2.1 User’s Manual
trouBLeshootinG
serVice and Maintenance
Use this chart to troubleshoot common problems with the sensor.Use this chart to troubleshoot common problems with the sensor.
Problem Resolution
Unit doesn’t spin Verify power connection and polarity.
Verify proper voltage – should be 16 volts
drawing about 3-4 amps.
Remove bottom cover and check inline 10 amp fuse.
Replace if necessary. Model No. ATM-10.
Unit spins but no data Verify Ethernet wiring.
Verify packet output with another tool
(e.g. Ethereal/Wireshark).
No serial communication Verify RS-232 cable connection.
Unit must be active and spinning for
RS-232 update.
It may take several tries for the update
to be effective.
No service or maintenance requirements or procedures exist for the sensors. However, Velodyne does offer a preventative maintenance
service for a fee. For service maintenance, please contact Velodyne at (408) 465-2800, of log on to our website at www.velodynelidar.com.