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Hardware reset, 8troubleshooting – Technicolor - Thomson TG784 User Manual

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E-DOC-CTC-20080421-0010 v1.0

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8

Troubleshooting

Hardware Reset

Proceed as follows:

1

Make sure the Thomson Gateway is turned on.

2

Use a pen or an unfolded paperclip to push the recessed Reset button. Push it until the Power LED lights
red - this will take about 7 seconds.

3

Release the Reset button.

4

The Thomson Gateway restarts.

Your system administrator may have disabled the physical reset button of the Thomson
Gateway. In this case, a hardware reset to defaults is not possible.