Transcend Information StoreJetTM OTG - Manual (Page 22)

a computer. Certain USB devices may need to be powered on before connecting them to the
StoreJet
™
OTG.
2. Some USB devices require a higher power input, than the StoreJet ™ OTG can provide. Please
check to see what power input the connecting USB device requires.
3. The StoreJet ™ OTG fully supports USB Mass Storage Class and PTP (Photo Transfer Protocol)
devices. Please ensure the connecting USB device conforms to these standards.
Copy/Backup failed
Check the following:
1. The StoreJet
™
OTG may be low on power, try plugging in the power adapter, or USB power cable
and re-copying the files, or folders.
2. The StoreJet ™ OTG supports file copying a maximum of 40 files, or folders from the same directory
at one time.
3. If attempting a complete Backup, please ensure that the source disk does not have any folders that
contain more than 10 levels.
Browse to select and delete files failed
Some digital cameras, which are compatible with the PTP do not support a browse and delete function.
These devices only support one-way copying of data i.e. from USB device to StoreJet
™
OTG.
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