Phaser, 840 printer warranty – Tektronix Phaser 840 Color Printer 071-0389-00 User Manual
Page 5
Phaser
®
840 Printer Warranty
Tektronix warrants that the
Phaser 840 Printer
will be free from defects in materials and workmanship for a period of
one
(1) year
from the date of shipment. If this product proves defective during the warranty period, Tektronix, at its
option, will either repair the defective product on site or by means of telephone support, without charge for parts and
labor, or provide a replacement in exchange for the defective product.
Under this product warranty, Customer must notify Tektronix or its authorized representative of the defect before the
expiration of the warranty period and if instructed by Tektronix make suitable arrangements for repair. Tektronix or its
authorized representative will provide warranty repair during the warranty period at Customer’s site, if required,
without charge within the United States or outside the United States if the product is located in a customary on site
service area. Outside the United States, a description of the customary on-site service area may be obtained from the
local Tektronix Subsidiary or Authorized Tektronix Distributor.
The
Maintenance Kit*
in this product will be free from defects in materials and workmanship for a period of
(a) ninety (90) days from the date of installation, but not more than one (1) year from date of shipment; or
(b) six (6) months where longer periods are required by law. Under this warranty, Customer must notify Tektronix or
its authorized representative of the defect before the expiration of the warranty period. Tektronix or its representative
will ship a replacement kit, at Tektronix expense, to replace the defective kit. Customer shall be responsible for paying
any associated taxes or duties. Tektronix may require that the kit be returned to the designated Tektronix depot or the
Tektronix authorized representative from which the kit was originally purchased.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:
a.
to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or
service the product;
b.
to repair damage resulting from improper use or connection to incompatible equipment;
c.
to repair any damage or malfunction caused by the use of non-Tektronix Phaser 840 printer supplies or
consumables;
d.
to repair a product that has been modified or integrated with other products when the effect of such
modification or integration increases the time or difficulty of servicing the product;
e.
to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the
frequency and as prescribed in the user manual; or
f.
to repair this product after the limit of its duty cycle of 65,000 pages per month have been reached. All service
thereafter shall be billed on a time and material basis.
g.
to repair or replace Maintenance Kits that have been used beyond their stated capacities.
THE
ABOVE
WARRANTIES
ARE
GIVEN
BY
TEKTRONIX
WITH
RESPECT
TO
THIS
PRODUCT
IN
LIEU
OF
ANY
OTHER
WARRANTIES
,
EXPRESS
OR
IMPLIED
.
TEKTRONIX
AND
ITS
VENDORS
DISCLAIM
ANY
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
OR
FITNESS
FOR
A
PARTICULAR
PURPOSE
.
TEKTRONIX
’
RESPONSIBILITY
TO
REPAIR
OR
REPLACE
DEFECTIVE
PRODUCTS
IS
THE
SOLE
AND
EXCLUSIVE
REMEDY
PROVIDED
TO
THE
CUSTOMER
FOR
BREACH
OF
THIS
WARRANTY
.
TEKTRONIX
AND
ITS
VENDORS
WILL
NOT
BE
LIABLE
FOR
ANY
INDIRECT
,
SPECIAL
,
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES
IRRESPECTIVE
OF
WHETHER
TEKTRONIX
OR
THE
VENDOR
HAS
ADVANCE
NOTICE
OF
THE
POSSIBILITY
OF
SUCH
DAMAGES
.
* Maintenance Kit in this product is, specifically, maintenance roller and maintenance counter.