Troubleshooting print quality problems – Tektronix PHASER 780 User Manual
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Troubleshooting Print Quality Problems
If you notice a problem with the quality of your prints, the
probable solution is replacing one of the consumables.
Keep in mind these general guidelines:
■
If the symptom appears in a single color:
Replace the toner cartridge.
■
If the symptom appears in all colors:
Replace the imaging unit or the fuser roll
cartridge.
To diagnose the problem:
1
Check the front panel for a message on replacing a
consumable.
2
From the front panel
Help Pages
menu, print the
Consumables Page
to determine if consumables are
running out, which can affect print quality.
3
From the front panel
Help Pages
menu, print
Service Print 1
. Examine the prints for
symptoms, referring to the examples that follow.
3040-26
1
2
Service Print 1
Black
Cyan
Magenta
Yellow
3
Replace Magenta Toner Cartridge
Press i for information
Help Pages
Consumables Page
Help Pages
Service Print 1
Toner
Black
Magenta
Cyan
Yellow
Your average coverage/page:
20.0%
Fuser Roll
Imaging Unit
Count (Pages):
1061
Count (Pages):
1061
S/N:
00:00:00:00:00:00
Avg. toner coverage/color:
20%
Date installed:
11/1/98
0%
50%
100%
10
%
Life Remaining
0%
50%
100%
10
%
Life Remaining
Fuser Roll
Imaging Unit
Toner
0%
50%
100%
25
%
Life Remaining
Your average coverage/page:
50.0%
0%
50%
100%
50
%
Life Remaining
Your average coverage/page:
30.0%
0%
50%
100%
75
%
Life Remaining
Your average coverage/page:
40.0%
0%
50%
100%
33
%
Life Remaining
Phaser
®
780
Color Printer
Consumables