Toshiba ES4 - Manual (Page 7)

Stratagy General Description 01/03
i
Contents
Introduction
Organization ............................................................................................................................................ v
Conventions............................................................................................................................................. v
Related Documents/Media ..................................................................................................................... vi
All Stratagy Products....................................................................................................................... vi
Stratagy Flash, IVP8........................................................................................................................ vi
Stratagy ES ...................................................................................................................................... vi
Stratagy eBrochure and Advisor CD-ROM..................................................................................... vi
Chapter 1 – Overview
Stratagy Flash and IVP8.......................................................................................................................... 3
Stratagy Flash ................................................................................................................................... 3
Stratagy IVP8 ................................................................................................................................... 4
Stratagy Flash, IVP8 System Software............................................................................................. 5
Stratagy Enterprise Server (ES) .............................................................................................................. 6
Stratagy iES32 .................................................................................................................................. 6
Stratagy ES4, ES80, ES96, and ES96R............................................................................................ 6
Stratagy ES4, ES80, ES96, ES96R Standard Components .............................................................. 9
Stratagy ES System Software................................................................................................................ 12
Diagnostic Programs....................................................................................................................... 12
Stratagy ES/Windows NT Software Platform Configurations ....................................................... 12
Stratagy ES Administration Software............................................................................................. 13
pcANYWHERE.............................................................................................................................. 13
Microsoft NetMeeting .................................................................................................................... 14
Features ................................................................................................................................................. 14
Standard Features ........................................................................................................................... 14
Stratagy ES Feature Groups ........................................................................................................... 14
Feature/System Comparison Chart ....................................................................................................... 15
Chapter 2 – Features
Audiotex ................................................................................................................................................ 19
Automated Attendant (AA)................................................................................................................... 19
Automatic Message Copy ..................................................................................................................... 20
Called Identification.............................................................................................................................. 20
Caller ID with SMDI............................................................................................................................. 20
Caller Confirmation Prior to Transferring ............................................................................................ 21
Call Record (with Strata CTX) ............................................................................................................. 21
Call Record Over Strata Net ................................................................................................................. 21
Call Queuing ......................................................................................................................................... 22
Call Screening ....................................................................................................................................... 22