Chapter 3 - stratagy es feature groups, Enabling feature groups, Feature group software – Toshiba ES4 User Manual
Page 55: Stratagy activation module (sam), Stratagy es, Chapter 3 – stratagy es, Feature groups, Stratagy es feature groups
Stratagy General Description 01/03
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Stratagy ES Feature Groups
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Feature Groups expand the standard voice processing features of the Stratagy product family by
providing such advanced feature functionality as Fax Server and Unified Messaging. Offered
exclusively for the Stratagy iES32, ES4, ES80, ES96, and ES96R, Feature Groups are mainly
comprised of software components. However in the Stratagy ES, some Feature Groups require
both software and hardware.
A majority of the Feature Groups are implemented using an advanced technology, such as ASR
and TTS.
This chapter includes some detail on the technology of Feature Groups, as well as a description of
each of the Feature Groups.
Note
Unless otherwise noted, all references to Stratagy ES in this chapter refer to all
Stratagy ES products—iES32, ES4, ES80, ES96, and ES96R.
Enabling Feature Groups
Feature Groups are enabled on the Stratagy ES system by:
•
Placing an order for the desired feature group with an Authorized TSD Dealer.
•
Loading Feature Group software
•
Remote enabling of the Stratagy Activation Module (SAM) for the desired feature by Toshiba
It is not necessary for the Feature Group software to be loaded prior to enabling the feature in the
SAM.
Feature Group Software
The software for all released Stratagy ES Feature Groups can be found on the Stratagy ES System
Software CD-ROM that is shipped with each Stratagy ES system. Following the instructions in the
Stratagy ES Installation and Maintenance Manual, technicians can upload the necessary software.
Even though the software may be loaded on the system, the specific Feature Group is not
operational until the SAM has been enabled for the feature.
Stratagy Activation Module (SAM)
The Stratagy ES SAM provides an efficient means for enabling Feature Groups. A coded packet
that is unique to the specific system is relayed back to Toshiba TSD along with the target system’s
remote telephone number and an order for the desired feature. Toshiba personnel then call into the
system and update the SAM with new data, unlocking the feature for use.