Oricom W1 User Manual
Page 20

 
 
 
 
20
During the conference call, pressing
CONF
will put the external line on
hold and you can talk to the other handset in private. Press and hold
CONF
to establish the conference call again.
Any handset hangs up during a conference call will leave the other 
handset still connecting with the external call. 
 
 
TROUBLESHOOTING
 
Are you having trouble with your phone? Here are some of the most 
common problems and solutions. 
 
 
Problems Solutions 
The phone does not work 
at all 
 
• Make sure that adaptor and phone cord are
connected properly.
• Check that the batteries are fully charged
and installed properly.
• This phone does not work during power
failure.
The phone does not ring 
 
• Make sure the adaptor and the phone cord
are connected properly.
• Move the handset closer to the base unit.
• Make sure the handset (or base) ringer is
turned on.
There is no dial tone 
 
• Check that the phone cord is connected
properly.
• Check the handset is fully charged.
• Move the handset closer to the base unit.
CID does not work 
properly 
 
• Check with your local phone company that
the CID service is subscribed to.
• Let the phone ring at least once before
answering.
The CIDCW call cannot 
be answered 
• Check with your local phone company and
select the correct recall duration
Base charge light does 
not work 
• Make sure the handset is making contact in
the cradle.
The empty battery icon 
appears soon after the 
batteries are charged 
• Replace the batteries with new ones.
