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Troubleshooting – Onkyo DV-SP302 User Manual

Page 33

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Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective
instruction manuals of the connected components and TV.

DVD Player

Symptoms

Causes

Remedies

Pages

The DVD Player doesn’t
switch on.

• The power cord is disconnected.
• The main power is set to OFF.
• There is external noise in the computer

circuits of the DVD Player.

• The AC fuse is blown.

• Check the connection of the power cord.
• Turn on the main power.
• Switch off the main power, then switch it on

again. If not recovered, disconnect the power
cord, then connect it again.

• Contact your nearest Onkyo service center.

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17
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The DVD Player doesn’t
start playback.

• No disc is inserted.
• The region number of the disc does not

match that of the DVD Player.

• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the disc tray

guide.

• The disc is dirty.
• The parental lock function is activated.

• Open the disc tray and insert a disc.
• See Regional Restriction Codes (Region

Number) on the rear panel.

• Check the playable discs.
• Place the disc with the playback side down.
• Place the disc within the proper guide on the disc

tray.

• Eject the disc and clean it.
• Deactivate the parental lock function or change

the parental lock level.

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4

6, 7
18
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8
31

Brightness is unstable or
noise is visible on the
playback picture.

• Copy protection is activated.

• The TV is not compatible with progressive

scan signal.

• You attempt to view the PAL disc in a

NTSC compatible TV or to view the NTSC
disc in a PAL compatible TV.

• Connect the DVD Player directly to the TV.

Avoid connecting the DVD Player to the TV
through a VCR.

• Press PROGRESSIVE to restore the Interlace

mode.

• Select the PAL or NTSC format in the setting

menu under Preferences and play a disc
compatible with the format set for the DV-SP302.

14-15

28

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The playback picture is
occasionally distorted.

• The disc is dirty.
• It is in fast forward or fast reverse playback.

• The disc does not meet the standard.

• Eject the disc and clean it.
• Sometimes a small amount of picture distortion

may appear. This is not a malfunction.

• See “Notes on Discs.”

8
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6-8

Playback doesn’t follow
the course of the disc’s
programs.

• The DVD Player is in repeat playback

mode, memory playback mode, or random
playback mode, etc.

• Resume normal playback.

22-26

The picture from the
DVD Player doesn’t
appear on the TV
screen.

• The TV is not set to the DVD Player’s input.
• The DVD Player is not properly connected.
• While in the progressive mode, the signal

will not be output from the composite and
S-video terminals.

• Set the TV to the DVD Player’s input.
• Check the connections to the DVD Player.
• Press the PROGRESSIVE button to switch to the

interlace mode, or connect the TV that supports
the progressive format using the COMPONENT
terminals.

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14-16
28

No sound or inaccurate
sound is reproduced.

• A wrong sound signal conversion method

(DIGITAL OUT) is selected.

• The TV is not set to the DVD Player’s input.
• The DVD Player is not properly connected.
• The system is in fast forward, rewind or

slow motion play mode.

• The disc does not meet the standard.

• Check the current sound signal conversion

method, and select the right setting for
“DIGITAL OUT.”

• Set the TV to the DVD Player’s input.
• Check the connections to the DVD Player.
• Resume nomal playback.

• See “Notes on Discs.”

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14-16
19

6-8

The buttons on the remote
controller and DVD
Player do not operate.

• Power supply fluctuations or other

abnormalities such as static electricity may
interrupt correct operation.

• Switch off the main power, then switch it on

again. If not recovered, disconnect the power
cord, then connect it again.

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