Limited warranty, us and canada – Oki PRINTING SOLUTION B2400N User Manual
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Limited Warranty, US and Canada
U.S. and Canada only
Oki Data Americas, Inc. (Oki Data) warrants this B2200
Series or B2400 Series printer (hereinafter "the Product") to
be free from defects in material and workmanship and will
remedy any such defect according to, the terms of this
Limited Warranty.
Oki Data will repair or at its option, replace, with the same or
its functional equivalent, at no charge, any defective
component(s) of the Product for one (1) year from the date
of purchase except for the printhead (LED imaging array),
which is warranted for a period of five (5) years from the
date of purchase.
This Limited Warranty only extends to the original
purchaser of the warranted item. This Limited Warranty is
not transferable. This Limited Warranty does not extend to
consumable items or supplies, such as toner cartridges,
image drums, ribbon cartridges, fuses, etc.
Overnight Exchange
US and Canada Only
Oki Data offers Overnight Exchange of the Product under
this Limited Warranty. Overnight Exchange is only
available in the United States and Canada and it does not
include the replacement or repair of the Product's
consumable items or supplies.
If you choose to use our Overnight Exchange service, call
1-800-654-3282 (1-800-OKI-DATA): our trained
personnel will try to solve your problem over the phone. If
they determine that your Product hardware is defective,
an exchange product will be shipped to you via overnight
carrier. Have your credit card available as our
representative will be asking for this information. You will
receive the exchange product the next business day—or
no later than the second business day.
Return the original Product to Oki Data by using the same
packaging materials you received with the exchange
product. The Product to be returned must be made
available for pickup by Oki Data's representative within
two (2) business days of your receipt of the exchange
product: failure to do so may result in your being charged
the full price of the exchange unit.
Before you ship the Product, remove the image drum and
toner cartridge to prevent damage to the Product during
shipment: failure to do so may result in your credit card
being charged for cleaning and/or repairs to the Product.
When Overnight Exchange is used, the returned machine
becomes the property of Oki Data, once it has been
picked up by Oki Data or its representative. Exchange
machines may be new or reconditioned, at the option of
Oki Data: the exchange machine becomes the property of
the customer when the returned machine has been picked
up by Oki Data's designated carrier.
The exchange printer will be warranted for thirty (30)
days or the remaining warranty period of the returned
Product, whichever is longer.
Overnight Exchange of the printer for a printhead failure
is limited to one (1) year from date of purchase. For the
remaining printhead warranty period, replacement will be
on a parts only basis at an authorized service center or
authorized third party service organization. Call 1-800-
654-3282 (1-800-OKI-DATA) for authorized service
locations or if you would like to take advantage of our
Depot Repair Option.
To make a request or claim for service under this Limited
Warranty contact your local Oki Data authorized service
center, Oki Data at 1-800-654-3282 (1-800-OKI-DATA), or
www.okiprintingsolutions.com.
A written receipt for the Product, showing the date of
purchase, dealer's name, and both the model and serial
numbers of this Product must accompany any request or
claim for work to be performed under this Limited Warranty.
This Limited Warranty shall not apply to normal wear and
tear and shall not apply if the Product has been damaged
due to abuse, misuse, misapplication, accident, improper
storage, or installation, an unsuitable physical operating
environment, or as a result of service or modification by any
other than an authorized Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE.
NO WARRANTIES WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE
RESPECTIVE WARRANTY PERIODS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES BE
LIABLE TO A PURCHASER OR ANY OTHER PERSON FOR
SPECIAL, COLLATERAL, PUNITIVE, INCIDENTAL OR
CONSEQUENTIAL DAMAGES INCLUDING LOST
PROFITS, BUSINESS REVENUE, GOODWILL OR
ANTICIPATED SAVINGS IN CONNECTION WITH OR
ARISING OUT OF THE PURCHASE OR USE OF THE OKI
DATA PRODUCT, WHETHER ARISING IN CONTRACT OR
IN TORT, WHETHER OR NOT CUSTOMER SHALL HAVE
INFORMED OKI DATA OF THE POSSIBILITY OR
LIKELIHOOD OF ANY SUCH DAMAGES.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusion
may not apply to you.
ADDITIONAL WARRANTY DISCLAIMERS FOR ALL
PURCHASERS EXCEPT CONSUMERS:
WHEN ANY OKI DATA PRODUCT SHALL BE
PURCHASED BY ANY PERSON SUCH THAT THE OKI
DATA PRODUCT IS NOT A "CONSUMER GOOD" (AS
DEFINED IN THE UNIFORM COMMERCIAL CODE
ADOPTED IN THE STATE OF PURCHASE OR IN OTHER
APPLICABLE LAW), OKI DATA EXPRESSLY
DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Additional information on obtaining service under this
Limited Warranty in the U.S. and Canada is available by
contacting the Oki Data dealer from whom the Product was