En-81 – Onkyo TX-NR717 User Manual
Page 81

Appendix
En-81
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Only the front speakers produce sound
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Only the center speaker produces sound
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The surround speakers produce no sound
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The center speaker produces no sound
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The front high, front wide and surround back 
speakers produce no sound
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The subwoofer produces no sound
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There’s no sound with a certain signal format
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Can’t select the Pure Audio listening mode
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Can’t get 6.1/7.1 playback
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The speaker volume cannot be set as required
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Noise can be heard
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The Late Night function doesn’t work
If the input signal format is set to “PCM” or “DTS”. 
Set it to “Off”.
When the Stereo or Mono listening mode is selected, 
only the front speakers and subwoofer produce 
sound.
In the Mono listening mode, only the front speakers 
output sound if the “Output Speaker” setting is set 
to “Left / Right”.
Check the Speaker Configuration.
If you use the Dolby Pro Logic IIx Movie, Dolby Pro 
Logic IIx Music, or Dolby Pro Logic IIx Game 
listening mode with a mono source, such as an AM 
radio station or mono TV program, the sound is 
concentrated in the center speaker.
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In the Mono listening mode, only the center speaker 
output sound if the “Output Speaker” setting is set 
to “Center”.
Make sure the speakers are configured correctly.
When the T-D (Theater-Dimensional), Stereo or 
Mono listening mode is selected, the surround 
speakers produce no sound.
—
Depending on the source and current listening mode, 
not much sound may be produced by the surround 
speakers. Try selecting another listening mode.
Make sure the speakers are configured correctly.
When the Stereo or Mono listening mode is selected, 
the center speaker produces no sound.
—
In the Mono listening mode, only the front speakers 
output sound if the “Output Speaker” setting is set 
to “Left / Right”.
Make sure the speakers are configured correctly.
Depending on the current listening mode, no sound 
may be produced by the front high, front wide and 
surround back speakers. Select another listening 
mode.
Depending on the sources, the sound produced by the 
front high, front wide and surround back speakers 
may be weak.
—
Make sure the speakers are configured correctly.
When Powered Zone 2 is used, playback in the main 
room is reduced to 5.1channels and the front high, 
front wide and surround back speakers produce no 
sound.
—
When Powered Zone 3 is used, playback in the main 
room is reduced to 3.1channels and the front high, 
front wide and surround back speakers produce no 
sound.
—
When you play source material that contains no 
information in the LFE channel, the subwoofer 
produces no sound.
—
Make sure the speakers are configured correctly.
Check the digital audio output setting on the 
connected device. On some game consoles, such as 
those that support DVD, the default setting is off.
—
With some DVD-Video discs, you need to select an 
audio output format from a menu.
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Depending on the input signal, some listening modes 
cannot be selected.
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The Pure Audio listening mode cannot be selected 
while Zone 2/3 is on.
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If no surround back speakers, front wide speakers and 
front high speakers are connected, or the Zone 2/3 
speakers are being used, 6.1/7.1 playback is not 
possible.
—
Depending on the number of connected speakers, it is 
not always possible to select all of the listening 
modes.
Check to see if a maximum volume has been set.
If the volume level of each individual speaker has 
been adjusted to high positive values, then the 
maximum master volume possible may be reduced. 
Note that the individual speaker volume levels are set 
automatically after the Audyssey 2EQ
®
Room
Correction and Speaker Setup has been performed.
Using cable ties to bundle audio cables with power 
cords, speaker cables, and the like may degrade the 
audio performance, so refrain from doing it.
—
An audio cable may be picking up interference. Try 
repositioning your cables.
—
Make sure the source material is Dolby Digital, 
Dolby Digital Plus, and Dolby TrueHD.
Make sure that the “TrueHD Loudness 
Management” setting is not set to “Off”. The Late 
Night function doesn’t work when this setting is 
disabled.
