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Warranty and servicing – Ricoh GX100VF User Manual

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1. This product is backed by a limited warranty. During the warranty period mentioned in

the Warranty supplied with your camera, any defective parts will be repaired free of

charge. In the event of a camera malfunction, contact the dealer from which you

purchased the camera or your nearest Ricoh Repair Center. Please note that you will

be not be reimbursed for the cost of bringing the camera to the Ricoh Repair Center.

2. This warranty does not cover any damage resulting from:

1

failure to follow the instructions in the instruction manual;

2

repair, modification or overhaul not conducted by an authorized service center

listed in the instruction manual;

3

fire, natural disaster, act of God, lightning, abnormal voltage, etc.;

4

improper storage (noted in the “Camera User Guide”), leaking of battery and other

fluids, mold, or otherwise insufficient care of the camera.

5

submergence in water (flooding), exposure to alcohol or other beverages, infiltration

of sand or mud, physical shock, dropping of the camera, or pressure on the camera,

and other unnatural causes.

3. After the warranty period has passed, you will be liable for all repair fees, including

those incurred at an authorized service center.

4. You will be liable for all repair fees, even within the warranty period, if the warranty card

is not attached or if the distributor’s name or the purchase date have been changed or

are not indicated on the card.

5. Expenses for overhaul and thorough inspection by special request of the customer will

be charged to the customer, whether or not they are incurred during the warranty period.

6. This warranty only applies to the camera and not to the accessories, such as the case

and strap, nor does it apply to the battery and other consumables provided.

7. Any consequential damages arising from failure of the camera, such as expenses

incurred in taking pictures or loss of expected profit, will not be reimbursed whether

they occur during the warranty period or not.

8. The warranty is only valid in the country in which the camera was purchased.

*

The above provisions refer to repairs offered free of charge, and do not limit your

legal rights.

*

The intention of the above provisions is also described in the warranty card

provided with this camera.

9. Parts essential to the servicing of the camera (that is, components required to maintain

the functions and quality of the camera) will be available for a period of five years after

the camera is discontinued.

10. Please note that if the camera is seriously damaged by flooding, submergence,

infiltration of sand or mud, violent shocks or dropping, it may not be repairable, and

restoration to its original condition may be impossible.

Note ----------------------------------------------------------------------------------------------

• Before sending the camera in for repair, check the battery and read the instruction

manual again to ensure proper operation.

• Some repairs require a significant amount of time to be completed.

• When sending the camera to a service center, please include a note which describes

the defective part and the problem as precisely as possible.

• Remove all accessories not related to the problem before sending the camera to the

service center.

• Before taking any important pictures (such as at weddings, on trips abroad, etc.), test

the camera to check operation and ensure proper functioning. We recommend that

you keep this manual and spare battery on hand.

• This warranty does not apply to data stored on an SD memory card or in internal memory.

Warranty and Servicing