RCA SPS36123 - Manual (Page 31)

30
TROUbLESHOOTiNG GUiDE
SYmPTOm CAUSe (AND RemeDY)
No power.
• Ensure the AC power cord is connected.
• The unit is not turned on.
The remote control does not function.
• Remove any obstacles between the remote control and
the unit.
• Use the remote control near the unit.
• Point the remote control at the remote sensor on the
unit.
• Replace all batteries in the remote control with new
ones.
DVD
No sound or only a very low-level sound is heard.
• Make sure that you’ve selected DVD mode.
• The system is in pause mode. Press the
PLAy button
to return to normal play mode.
• Fast forward or fast reverse is performed. Press the
PLAy button to return to normal play mode.
• The DTS DVD cannot be decoded to have speaker
output.
• This unit is too hot. Shut off the unit for 30 minutes to
allow it to cool down.
No picture
• The region number of the disc doesn’t match the region
number of this unit.
The picture is not clear
• Clean the disc.
• The disc is scratched.
Severe hum or noise is heard. • Clean the disc.
The disc does not play.
• There is no disc inside (“No Disc” appears on the
screen).
• Insert the disc correctly with the label side facing up on
the disc tray.
• Clean the disc.
• A non-NTSC disc has been inserted. The unit and disc
region number are incompatible.
• Condensation may have formed inside the unit due to a
sudden change in temperature. Wait about an hour for
it to clear and try again.
TV
Snowy picture, multiple image, picture distorted,
picture blurred and noisy sound. • Check antenna location, direction or connection.
No color of picture.
• Check the PICTURE SETTING in the TV SETUP
MENU.
No picture and sound.
• Not plugged into AC outlet.
• Make sure that you’ve selected TV mode.
• Try a new channel to check for possible station trouble.
• Make sure the antenna is connected to properly.
• Increase the volume.
• The antenna is broken.
• Check for local interference.
Colored patches of picture.
• Magnetic interference from unshielded equipment.
• Turn OFF the unit for 30 minutes, then turn ON again.
RCA SPS36123 Eng IB W011.indd 31 8/18/2009 4:30:03 PM