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Ricoh 8030e User Manual

Page 39

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When a Message Is Displayed

31

3

Check whether

there are any

network prob-

lems.

[14-09]

E-mail transmission was re-
fused by SMTP authentication,
POP before SMTP authentica-
tion or login authentication of
the computer in which the fold-
er for transfer is specified.

• Check that the user name and

password for SMTP authentica-
tion or POP before SMTP au-
thentication are correctly
programmed from File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.

• Check that the user name and

password of the Fax E-mail Ac-
count are correctly pro-
grammed from File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.

• Check that the login user ID

and password for the computer
in which the folder for forward-
ing is specified are correctly
programmed.

• Check that the folder for for-

warding is correctly specified.

• Check that the computer in

which the folder for forwarding
is specified is correctly operat-
ed.

• Consult your network adminis-

trator.

Check whether

there are any

network prob-

lems.

[14-33]

No machine e-mail address is
programmed.

• Check that the machine e-mail

address is correctly pro-
grammed from File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.

• Consult your network adminis-

trator.

Message

Cause

Solution

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