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troubleshooting when using the copy function, When a message is displayed, Troubleshooting when using the copy function – Ricoh 8030e User Manual

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2. Troubleshooting When

Using the Copy Function

This chapter describes likely causes of and possible solutions for copier function
problems.

When a Message Is Displayed

This section describes the machine's main messages. If other messages appear,
follow the instructions they contain.

Important

❒ For messages that are not listed here, see p.5 “When You Have Problems Op-

erating the Machine”.

Message

Cause

Solution

Cannot detect

original size.

An irregular original is
placed.

Select paper manually, not in Auto Pa-
per Select mode, and do not use Auto
Reduce/Enlarge function. See “Sizes dif-
ficult to detect”, Copy/Document Serv-
er Reference.

Cannot detect

original size.

An irregular original is
placed.

Place the original on the exposure glass.
See “Placing Originals on the Exposure
Glass” and “Sizes difficult to detect”,
Copy/Document Server Reference.

Cannot detect

original size.

Original is not placed.

Place your originals.

Check original

orientation.

Original is not placed in a
proper orientation.

Change the orientation of the original.

Check paper

size.

An irregular paper size is
set.

If you press the {Start} key, copy will
start onto the selected paper.

Rotate Sort is

not available

with this paper

size.

A size of paper for which
Rotate Sort is not avail-
able is selected.

Select a proper paper size. See “Supple-
mentary Information”, Copy/Docu-
ment Server Reference.

Cannot staple

paper of this

size.

The Staple function can-
not be used with the pa-
per size selected.

Select a paper size that can be used with
the Staple function. See “Supplementary
Information”, Copy/Document Server
Reference.

Duplex is not

available with

this paper size.

The Duplex function can-
not be used with the pa-
per size selected.

Select a proper paper size. See “Supple-
mentary Information”, Copy/Docu-
ment Server Reference.

Maximum number

of sets is nn.

(“nn” indicates the max-
imum number of sets.)

The number of copies ex-
ceeds the maximum copy
quantity.

You can change the maximum copy
quantity. See “Max. Copy Quantity”,
General Settings Guide.

This manual is related to the following products: