Ricoh LASER FACSIMILE - Manual (Page 56)

Laser Facsimile
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9 - Maintenance
Scanner issues
When a paper jam occurs, the following message
appears:
1 Open the scanner cover.
2 Remove the jammed paper without tearing it.
The following message appears:
3 Close the scanner cover.
Miscellaneous issues
When turning on the terminal, nothing is displayed on
the screen.
Check the connection between the power cord and the
outlet.
The terminal does not detect the presence of the
document inserted in the scanner document feeder.
The message R
EADY does not appear on the screen.
At the start and during scanning, R EMOVE D OCUMENT
appears on the screen.
1 Remove the document or press button .
2 Check the thickness of the document (50 sheets of
paper of 80 g/m2).
3 Iron out the sheets if needed.
4 Help the sheets along.
The terminal does not receive any faxes.
1 Check that the telephone line cable is correctly
plugged in.
2 Check that there is a tone signal on the telephone
line by means of the button .
You receive a blank page.
1 Make a photocopy of a document; if it is correct
then your fax is functioning normally.
2 Call back the subscriber and have him resend the
document. It was probably sent with the sheet
inserted backwards.
You cannot send a fax.
1 Check that the telephone line cable is correctly
plugged in.
2 Check the tone by pressing the button .
3 Check the prefix is correctly programmed and
used.
Communication errors
If the communication fails, the terminal advises you of an
automatic retry later.
Example of what is displayed:
Transmission from the feeder
You have the choice between:
• waiting until the transmission takes place at the given
time,
• restarting the transmission immediately by
pressing ,
• abandoning transmission by pressing . To eject the
document, press again.
Transmission from memory
You have the choice between:
• waiting until the transmission takes place at the given
time,
• restarting the transmission using the transmission
queue. In this case, for a document composed of
several pages, the transmission will take place from
the page where the error occured,
• abandoning the transmission by deleting the
corresponding command in the transmission line.
The terminal makes at most 5 automatic redials. The non-
transmitted document is automatically deleted from the
memory and a transmission report is then printed together
with an error code and the cause for transmission failure
(see the communication error codes).
Communication error codes
The communication error codes appear in the logs and
transmission reports.
General codes
Code 01 - Busy or no fax answer
This code appears after 6 unsatisfactory attempts. Call
later.
Code 03 - User break
A communication has been stopped by the user pressing
the button .
REMOVE DOCUMENT
CONFIRM
CLOSE COVER
SCANNER
1
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