Russound MCA-C5 - Manual (Page 38)

38 Russound MCA-C5 User and Installation Manual
WARRANTY
Warranty
The Russound MCA-C5 Controller Amplifier and MDK-C5 Keypad are fully
guaranteed against all defects in materials and workmanship for two (2) years
from the date of purchase. During this period, Russound will replace any
defective parts and correct any defect in workmanship without charge for
either parts or labor.
For this warranty to apply, the unit must be installed and used according
to its written instructions. If service is necessary, it must be performed by
Russound. The unit must be returned to Russound at the owner’s expense and
with prior written permission. Accidental damage and shipping damage are
not considered defects, nor is damage resulting from abuse or from servicing
by an agency or person not specifically authorized in writing by Russound.
This Warranty does not cover:
Damage caused by abuse, accident, misuse, negligence, or improper •
installation or operation
Power surges and lightning strikes
•
Normal wear and maintenance •
Products that have been altered or modified •
Any product whose identifying number, decal, serial number, etc. has been •
altered, defaced or removed.
Russound sells products only through authorized Dealers and Distributors
to ensure that customers obtain proper support and service. Any Russound
product purchased from an unauthorized dealer or other source, including
retailers, mail order sellers and online sellers will not be honored or serviced
under existing Russound warranty policy. Any sale of products by an
unauthorized source or other manner not authorized by Russound shall void
the warranty on the applicable product.
Damage to or destruction of components due to application of excessive
power voids the warranty on those parts. In these cases, repairs will be made
on the basis of the retail value of the parts and labor. To return for repairs,
the unit must be shipped to Russound at the owner’s expense, along with a
note explaining the nature of service required. Be sure to pack the unit in a
corrugated container with at least three (3) inches of resilient material to
protect the unit from damage in transit.
Before returning a unit for repair, call Russound at (603) 659-5170 for a Return
Authorization number. Write this number on the shipping label and ship to:
Russound
ATTN: Service
5 Forbes Road
Newmarket, NH 03857
Due to continual efforts to improve product quality as new technology and
techniques become available, Russound/FMP, Inc. reserves the right to revise
system specifications without notice.