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Technical support – Ricoh G413 User Manual

Page 43

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VRS Getting Started Guide

Kofax Image Products

39

Technical Support

For assistance with VirtualReScan, contact the Kofax technical support staff, as shown below.
Before contacting the technical support staff, please have the following information available:

Version of VRS you are using

Type of hardware you are using, including your PC and any peripherals such as scanners
or printers

Type of hardware accelerator and software engine you are using

Operating system you are using

Description of how the problem occurred, including error message text

Headquarters

European Headquarters

Kofax Image Products
16245 Laguna Canyon Road
Irvine, CA 92618-3603

Kofax Image Products
Kranenberg 6
1731 Zellik, Brussels, Belgium

(949) 727-1733 (voice)
(949) 727-3923 (fax)

+32-2-481-6030 (Tel.)
+32-2-463-1706 (Fax)

Internet

http://www.kofax.com

(Kofax Image Products home page)

http://www.kofax.com/support

(Kofax Technical Support page)

mailto:[email protected] (e-mail)

Contact Ricoh at:

Ricoh Corporation
5 Dedrick Place
West Caldwell, NJ 07006

(800) RICOH38 (voice)

Internet

http://www.ricoh-usa.com