RCA SpeedTouch 580 - Manual (Page 38)

Chapter 5
Internet Connection Troubleshooting
E-DOC-CTC-20050126-0005 v1.0
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5.4 SpeedTouch™ Setup CD Troubleshooting
The SpeedTouch™ CD
does not start
automatically
In MS Windows:
1 In the Windows task bar, click the Start button.
2 Select Run...
3 In the Open field, enter the following path: D:\Setup.exe, where D stands for
the drive letter of your CD-ROM drive.
In Mac OS X:
1 On your desktop double-click the CD icon.
2 Double-click Setup.
The wizard does not
detect a connection
If the Home Install Wizard does not detect a connection to your SpeedTouch™, an
error window appears.
In this case check that:
The SpeedTouch™ is turned on and fully initialised.
Your PC has a valid IP address, that is any address but 0.0.0.0.
In MS Windows:
1 In the task bar, click the Start button.
2 Select Run...
3 Type cmd in the Open field.
4 Click OK. A black window will appear with a flashing cursor.
5 Type ipconfig /all and then press Enter.
6 Your IP address is displayed.
In Mac OS X:
1 Go to Dock > System References.
2 Click Network.
3 On the TCP/IP tab, your IP address is displayed.
In MS Windows 98 or MS Windows Millennium, type winipcfg and
then press Enter.