Radio Shack ET-1101 - Manual (Page 16)

16
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the following
suggestions might help.
If you still have problems, disconnect the phone. If other phones on the same line work
properly, the fault is in this phone or its installation. If you cannot locate the problem,
take your ET-1101 to your local RadioShack store for assistance.
Problem Suggestion
The keypad does not work. Move the keypad closer to the base.
Raise the base’s antenna to a vertical position.
Ensure the phone’s modular cord and the AC adapter are
correctly and securely connected.
Recharge the keypad’s battery pack. (If battery power is
too low, the LOW BATT indicator does not light.)
Reset the security access-protection code by placing the
keypad on the base for about five seconds.
Call is noisy. Keep the headset and base away from interference
sources such as computers, remote control toys, wire-
less alarm systems, wireless intercoms and room moni-
tors, fluorescent lights, and electrical appliances. If the
interference is severe, turn off the interfering device.
Move the keypad closer to the base.
Hang up and redial the number.
Press CHANNEL to change the channel.
The range decreases. Ensure the base’s antenna is raised and is not touching a
metal surface.
Recharge the keypad’s battery pack.
Can receive calls, but can-
not make calls. Set TONE-PULSE correctly for the type of service you
have (see “Setting the Dialing Mode” on Page 10).
43-1101.fm Page 16 Friday, July 9, 1999 9:32 AM