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Troubleshooting – Nikon AX-210 User Manual

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Nikon

ScanTouch 210 User's Manual

If the Power and Ready indicators come on, but software
returns “scanner link failed”, or a similar message

1. Make sure the cable is connected properly.

2. Check the Installation procedure to make sure you followed all of

the instructions. Macintosh users should pay special attention to the
setting of the SCSI ID number. PC users should pay special
attention to the I/O address setting.

3. Disconnect all SCSI devices and then reconnect them one by one,

beginning with the scanner, to identify the device that is causing the
problem.

4. Check the terminators and the cables. If the cable and terminators

are all properly installed, please contact your dealer.

Note:

If you are having intermittent problems either with the link

between the scanner and your computer or are having intermittent
problems with the results of your scans, try installing an external SCSI
terminator.

7. Troubleshooting