Nokia 252 - Manual (Page 71)

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b) The Customer Service Department at NMPI was not notified by
Consumer of the alleged defect or malfunction of the Product during the
applicable limited warranty period.
c) The Product serial number plate or the accessory date code has
been removed, defaced, or altered.
d) The defect or damage was caused by the defective function of the
cellular system, or by inadequate signal reception by the external
antenna.
8. If a problem develops during the limited warranty period, the
Consumer should take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase for
repair or replacement processing.
b) If “a” is not convenient the Consumer may contact the Customer
Service Department at NMPI, at the phone number listed on the bottom
of the next page for further instructions.
c) The Consumer shall ship the Product prepaid and insured.
Expenses related to removing the Product from an installation are not
covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not
covered by this limited warranty. The Consumer shall be responsible for
expenses related to reinstallation of the Product.
e) If the Product is returned to the Customer Service Department at
NMPI during the limited warranty period, but the problem with the
Product cannot be fixed under the terms and conditions of this limited
warranty, the Consumer will be notified and given an estimate of the
charges the Consumer must pay to have the Product repaired, with all
shipping charges billed to the Consumer. If the estimate is refused, the
Product will be returned freight collect. If the Product is returned to the
Customer Service Department at NMPI after the expiration of the
warranty period, NMPI’s normal service policies shall apply and the
Consumer will be invoiced for all shipping charges.
9. The Product consists of newly assembled equipment that may
contain used components which have been reprocessed to allow
machine compliance with Product performance and reliability
specifications.