Blind transfer, Blind transfer 16 – Nortel Networks 3456 User Manual
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Feature overview
Nortel Communication Server 1000
IP Softphone 3456 User Guide
NN43080-100 01.02
6.0 12
June
2009
Copyright © 2009 Nortel Networks
•
Quick transfer – Pass the call straight to a number in your quick transfer
list (more on this later in this section), or to your chosen Default quick
transfer destination.
Each of these transfer methods are described in the following sections:
•
•
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Blind Transfer
A blind transfer is probably the easiest method of transfer available on the
IP Softphone 3456 interface and is performed in the following way.
1
Answer the call by clicking the
button.
2
During the call, press the drop-down menu button located just to the right
of the Default Transfer button
(the transfer button only appears on
phone display when an active call is in progress).
3
Select Transfer this call.