Napoleon Fireplaces OS10-3 - Manual (Page 3)

NAPOLEON oil stoves are manufactured under the strict Standard of the World Recognized
ISO9001 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who take great pride
in their work. The complete stove is thoroughly inspected by a qualified technician before packaging to ensure that you, the
customer, receives the quality product that you expect from NAPOLEON.
NAPOLEON OIL STOVE PRESIDENT’S LIFETIME LIMITED WARRANTY
The following materials and workmanship in your new NAPOLEON oil stove are warranted against defects for as long as you own the
stove. This covers : combustion chamber, heat exchanger, borosilicate glass (thermal breakage only), gold plated parts against tarnishing,
and porcelainized enamelled components.
Wearable parts such as carburetor and catalytic components, oil reservoir , burner, flue baffle and high temperature paint are covered and
NAPOLEON will provide replacement parts free of charge during the first year of the limited warranty.
Labour related to warranty repair is covered free of charge during the first year. Repair work however, requires the prior approval of an
authorized company official. Labour costs to the account of NAPOLEON are based on a predetermined rate schedule and any repair work
must be done through an authorized NAPOLEON dealer.
Document n° 1092-1 EN ~ 04/02/2002
CONDITIONS AND LIMITATIONS
NAPOLEON warrants its products against manufacturing
defects to the original purchaser only —i.e., the individual
or legal entity (registered customer) whose name appears
on the warranty registration card filed with NAPOLEON.
provided that the purchase was made through an
authorized NAPOLEON dealer and is subject to the
following conditions and limitations :
This factory warranty is non-transferable and may not be
extended whatsoever by any of our representatives.
The oil stove must be installed by an authorized service
technician or contractor. Installation must be done in
accordance with the installation instructions included with
the product and all local and national building and fire
codes.
This limited warranty does not cover damages caused by
misuse, lack of maintenance, shipping, accident,
alterations, abuse or neglect. Parts installed from other
manufactures will nullify this warranty.
This limited warranty does not cover chipping flaking of
porcelainized enamelled components where the stove
has been installed in a salt air or highly humid
environment that may be corrosive or cause rust. Stove
inspection for damage to the enamel should be done prior
to accepting it.
This limited warranty further does not cover any
scratches, dents, corrosion or discolouring caused by
excessive heat, abrasive and chemical cleaners nor
chipping on porcelain enamel parts, nor any venting
components used in the installation of the stove.
In the first year only, this warranty extends to the repair or
replacement of warranted parts which are defective in
material or workmanship provided that the product has
been operated in accordance with the operation
instructions and under normal conditions.
After the first year, with respect to the President’s Limited
Lifetime Warranty, NAPOLEON may, at its discretion, fully
discharge all obligations with respect to this warranty by
refunding to the original warranted purchaser the
wholesale price of any warranted but defective part(s).
After the first year, NAPOLEON will not be responsible
for installation, labour or any other costs or expenses
related to the reinstallation of a warranted part, and such
expenses are not covered by this warranty.
Notwithstanding any provisions contained in the
President’s Limited Lifetime Warranty, NAPOLEON’S
responsibility under this warranty is defined as above
and it shall not in any event extend to any incidental,
consequential or indirect damages.
This warranty defines the obligations and liability of
NAPOLEON with respect to the NAPOLEON oil stove
and any other warranties expressed or implied with
respect to this product, its components or accessories
are excluded.
NAPOLEON neither assumes, nor authorizes any third
party to assume, on its behalf, any other liabilities with
respect to the sale of this product. NAPOLEON will not
be responsible for : over-firing, downdrafts, spillage
caused by environmental conditions such as rooftops,
buildings, nearby trees, hills, mountains, inadequate
vents or ventilation, excessive venting configurations,
insufficient makeup air, or negative air pressures which
may or may not be caused by mechanical systems such
as exhaust fans, furnaces, clothes dryers, etc.
Any damages to the stove, combustion chamber,
enamelled finish or other component due to water,
weather damage, long periods of dampness,
condensation, damaging chemicals or cleaners will not
be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a
serial number and a model number when making any
warranty claims from your authorized dealer. The
warranty registration card must be returned within
fourteen days to register the warranty.
NAPOLEON reserves the right to have its representative
inspect any product or part thereof prior to honouring any
warranty claim.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON® IS A REGISTERED
TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN 2.073.411, 2.082.915 © WOLF STEEL LTD.