Overview – Nortel Networks NN43001-122 User Manual

Page 9

Communications Server 1000 with
Microsoft Exchange Server 2007
Unified Messaging

Overview

CS 1000 support for Microsoft Exchange Server 2007 Unified Messaging
enables interoperability between the voice service capabilities of
Communication Server 1000 and the Unified Messaging solution provided
as a component of Microsoft Exchange Server 2007. This interoperability
provides the following capabilities:

•

Call Answering: With call answering, Communications Server 1000
with Microsoft Exchange Server 2007 Unified Messaging is configured
to answer incoming calls on behalf of a user by playing their personal
greeting, recording a voice message from the caller, and submitting it
for delivery to the user inbox as an e-mail message.

•

Subscriber Access: enables dial-in access for users. A subscriber
dialing into the Microsoft Exchange Unified Messaging system
accesses their mailbox using Outlook 2007 Voice Access, enabling
access using either a telephone keypad or voice inputs. When dialed
into the Unified Messaging system using a telephone, a subscriber or
user can perform the following functions:

—

Listen to, forward, or reply to voice mail messages, and call the
sender of the voice mail.

—

Listen to calendar information.

—

Access or dial contacts stored in the global address list or in a
personal contact list.

—

Accept or cancel meeting requests.

—

Set a voice mail Out-of-Office message.

—

Set security preferences and personal options.

•

Auto Attendant: Provides a set of voice prompts that provides access
to the Microsoft Exchange Unified Messaging system by external
users. Using the Auto Attendant, the external user navigates the menu

Nortel Communication Server 1000

Communication Server 1000 with Microsoft Exchange Server 2007 Unified Messaging Fundamentals

NN43001-122

02.04

24 October 2008