NetComm N150 - Manual (Page 40)

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40 www.netcomm.com.au
4. Cannot establish a wireless connection?
Note: An Ethernet connection is required to troubleshoot the 3G17Wn Wireless Router.
When the 3G17Wn is configured to use Wireless encryption (WEP, WPA/WPA2 or any encryption), you need to ensure that your wireless
adapter settings matches. Please refer to your wireless adapter manual for additional information.
• move the 3G1�Wn and the wireless client into the same room, and then test the wireless connection.
• try to disable all security settings such as WeP, and mAC Address Control.
• Turn off the 3G17Wn and the client. Then turn the 3G17Wn back on again, and then turn on the client.
• ensure that all devices are set to Infrastructure mode.
• Ensure that the LED indicators are indicating normal activity. If not, ensure that the AC power and Ethernet cables are firmly
connected.
• Ensure that the IP Address, subnet mask, gateway and DNS settings are correctly entered on the computer.
• If you are using 2.4GHz cordless phones, X-10 equipment, or other home security systems, ceiling fans, or lights, your wireless
connection may degrade dramatically, or drop altogether.
• to avoid interference, you can change the wireless Channel on your 3G Router.
• Keep your product at least 3-6 feet away from electrical devices that generate RF noise. Examples include: microwaves, monitors,
electric motors, and so forth.
5. I do not remember my encryption key. What should I do?
If you forgot your encryption key, the Wireless card will not be able to establish a connection to your 3G Router.
To reset the encryption key(s), login to the 3G17Wn web configuration using an Ethernet connection.
6. How do I reset my 3G17Wn to its factory default settings?
to hard-reset the 3G1�Wn to its factory default settings, follow the steps listed below:
• Ensure that the router is powered on (for at least 1 minute).
• Press the reset button for at least ten seconds and release. At this point, the reset is in progress. Do not power off the unit at this
point.
• After your 3G Router reboots, the default settings are now restored. This entire process takes several minutes to complete.
• Once you have reset the router to its default settings you will be able to access the device’s web configuration using
http://192.168.20.1 with username/password of “admin”.
7. What can I do if my Ethernet cable does not work properly?
• First, ensure that there is a solid cable connection between the Ethernet port on the 3G17Wn, and your NIC (Network Interface
Card).
• Second, ensure that the settings on your network adapter are “Enabled,” and set to accept an IP address from the DHCP (Please
refer to the Computer Hardware Configuration section in this manual for additional information).
• If all settings appear to be correct, ensure that you are not using a crossover ethernet cable. Although the 3G1�Wn is mDI/mDIX
compatible, not all NIC are. therefore, it is recommended that you use a straight through ethernet cable when possible.