Music on hold, Announcements, Unified communications – Nortel Networks NN44470-100 User Manual
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MAS installation
Nortel Media Application Server 6.0 for AS 5300
Fundamentals
NN44470-100 01.01 Standard
Release 6.0 03 June 2008
Copyright © 2008, Nortel Networks
Music On Hold
With the Music On Hold application, a system administrator can provision the
MAS system to play music while a caller is hold. The Music on hold application
lets a caller know that the call is still connected. It is possible to implement the
Music on Hold application for the following types of hold: end-user, transfer,
and Call park. This application continuously plays for the user on hold and
does not restart the tune each time a user is put on hold. For more information
about Music on Hold, see Nortel Media Application Server 6.0 for AS 5300
Music on Hold Fundamentals (NN44470-106).
Announcements
The Announcements application plays recordings for branding, causes, and
treatments. You can use announcements to indicate the status of calls and
internal session manager conditions (treatments); which are used in all-circuit
busy situations. Announcements also provides treatment when calls fail to
complete, and provides branding (for example, Welcome to Nortel Networks).
For more information about Announcements, see Nortel Media Application
Server 6.0 for AS 5300 Announcements Fundamentals (NN44470-105).
Unified Communications
The Unified Communications application provides users with integrated
access to their voice-mail messages from a preferred client device, such as a
PC, voice over IP (VoIP) phone, wireless phone, or a traditional circuit
switched telephone. One single mailbox can be used by multiple telephony
devices and the messages deposited in this common mailbox may optionally
be mailed to a user’s e-mail client, offering another convenient access option
for voice mail message playback. Users manage their account through a
traditional Telephony User Interface (TUI) or through the web-based Personal
Agent (PA), which may be optionally configured for the user. For more
information about Unified Communications, see Nortel Media Application
Server 6.0 for AS 5300 Unified Communications Fundamentals (NN44470-
102).
Application deployment options
In Release 6.0, Media Application Servers are deployed as duplex clusters
(pairs) to ensure redundancy. In a duplex cluster, the MAS applications are
installed on both servers. The only exception to this rule is Meet Me, which can
be installed in an N+1 cluster configuration. You can deploy MAS applications
in one of three different deployment scenarios:
•
Dedicated Deployment
•
Co-resident Application Deployment (including Meet Me)
•
Co-resident Application Deployment (excluding Meet Me)
The deployment scenario you select is determined by your capacity
requirements.