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Symptom problem test solution – Napoleon Fireplaces GD82NT-T User Manual

Page 29

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29

W415-0666 / 01.28.08

Remote wall switch is
in “OFF” position; main
burner comes on when
gas knob is turned to
“ON” position.

Wall switch is mounted upside
down

- reverse.

Faulty valve.

- replace.

- replace.

Remote wall switch is ground-
ing.

- check for ground (short); repair ground or replace wire.

Remote wall switch wire is
grounding.

Main burner goes out;
pilot goes out.

Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”

Vent is blocked

Vent is re-circulating

- check for vent blockage.

- check joint seals and installation.

4” fl exible vent has become dis-
connected from fi replace.

- re-attach to fi replace.

Main burner goes out;
pilot stays on.

Pilot fl ame is not large enough or
not engulfi ng the thermopile

- turn up pilot fl ame.
- replace pilot assembly.

Thermopile shorting

- clean thermopile connection to the valve. Reconnect.
- replace thermopile / valve.

Remote wall switch wire is too
long; too much resistance in the
system.

- shorten wire to correct length or wire gauge.

Faulty thermostat or switch.

- replace.

Pilot will not light.

- check if pilot can be lit by a match
- replace the wire if the wire insulation is broken or frayed.
- replace the electrode if the ceramic insulator is cracked or broken.
- check & replace the battery
- check to make sure the electrode is connected to the ignitor box

No spark at pilot burner

- fi ll the tank.

Out of propane gas

Spark gap is incorrect

- spark gap should be 0.150” to 0.175” (5/32” to 11/64” approx.) from the electrode
tip and the pilot burner. To ensure proper electrode location, tighten securing nut
(fi nger tight plus 1/4 turn).

No gas at the pilot burner

- check that the manual valve is turned on.
- check the pilot orifi ce for blockage.
- replace the valve.
- call the gas distributor.

Pilot goes out while
s t a n d i n g ; M a i n
burner is in ‘OFF’
position.

Gas piping is undersized.

- turn on all gas appliances and see if pilot fl ame fl utters, diminishes or
extinguishes, especially when main burner ignites. Monitor appliance
supply working pressure.
- check if supply piping size is to code. Correct all undersized piping.

Pilot burning; no gas
to main burner; gas
knob is on ‘HI’; wall
switch / thermostat
is on.

Themostat or switch is defec-
tive.

- connect a jumper wire across the wall switch terminals; if main burner lights,
replace switch / thermostat.

Wall switch wiring is defective.

- disconnect switch wires &connect a jumper wire across terminals 1 & 3; if the
main burner lights, check the wires for defects and / or replace wires.

Main burner orifi ce is plugged.

- remove stoppage in orifi ce.

Faulty valve.

- replace.

SYMPTOM

PROBLEM

TEST SOLUTION

PILOT

BURNER

THERMOCOUPLE

THERMOPILE

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