Symptom problem test solution – Napoleon Fireplaces GD82NT-T User Manual
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W415-0666 / 01.28.08
Remote wall switch is
in “OFF” position; main
burner comes on when
gas knob is turned to
“ON” position.
Wall switch is mounted upside
down
- reverse.
Faulty valve.
- replace.
- replace.
Remote wall switch is ground-
ing.
- check for ground (short); repair ground or replace wire.
Remote wall switch wire is
grounding.
Main burner goes out;
pilot goes out.
Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”
Vent is blocked
Vent is re-circulating
- check for vent blockage.
- check joint seals and installation.
4” fl exible vent has become dis-
connected from fi replace.
- re-attach to fi replace.
Main burner goes out;
pilot stays on.
Pilot fl ame is not large enough or
not engulfi ng the thermopile
- turn up pilot fl ame.
- replace pilot assembly.
Thermopile shorting
- clean thermopile connection to the valve. Reconnect.
- replace thermopile / valve.
Remote wall switch wire is too
long; too much resistance in the
system.
- shorten wire to correct length or wire gauge.
Faulty thermostat or switch.
- replace.
Pilot will not light.
- check if pilot can be lit by a match
- replace the wire if the wire insulation is broken or frayed.
- replace the electrode if the ceramic insulator is cracked or broken.
- check & replace the battery
- check to make sure the electrode is connected to the ignitor box
No spark at pilot burner
- fi ll the tank.
Out of propane gas
Spark gap is incorrect
- spark gap should be 0.150” to 0.175” (5/32” to 11/64” approx.) from the electrode
tip and the pilot burner. To ensure proper electrode location, tighten securing nut
(fi nger tight plus 1/4 turn).
No gas at the pilot burner
- check that the manual valve is turned on.
- check the pilot orifi ce for blockage.
- replace the valve.
- call the gas distributor.
Pilot goes out while
s t a n d i n g ; M a i n
burner is in ‘OFF’
position.
Gas piping is undersized.
- turn on all gas appliances and see if pilot fl ame fl utters, diminishes or
extinguishes, especially when main burner ignites. Monitor appliance
supply working pressure.
- check if supply piping size is to code. Correct all undersized piping.
Pilot burning; no gas
to main burner; gas
knob is on ‘HI’; wall
switch / thermostat
is on.
Themostat or switch is defec-
tive.
- connect a jumper wire across the wall switch terminals; if main burner lights,
replace switch / thermostat.
Wall switch wiring is defective.
- disconnect switch wires &connect a jumper wire across terminals 1 & 3; if the
main burner lights, check the wires for defects and / or replace wires.
Main burner orifi ce is plugged.
- remove stoppage in orifi ce.
Faulty valve.
- replace.
SYMPTOM
PROBLEM
TEST SOLUTION
PILOT
BURNER
THERMOCOUPLE
THERMOPILE