Known issues – Nortel Networks NORTEL 3050 User Manual
Page 13

Known Issues
PIN Rejection: When a PIN is rejected by the Authentication Manager Server the user is questioned by
the client to try a different PIN but the program flow is not intuitive.
1. The user first authenticates using either Token or Password. The user is next prompted to create a new PIN.
2. The user must re-enter the new PIN to validate input from the previous step.
3. If rejected, the client displays the question to the user with an empty text box for input.
4. The client will accept any input by the user and then prompt for a new Passcode to restart the authentication
process.
5. The user then inputs a valid Passcode.
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