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Making and answering calls, Call display information, Analog telephone user guide – Nortel Networks P0609347 02 User Manual

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Analog Telephone User Guide

Analog Telephone User Guide

This guide explains how to make and answer calls and how to access features on analog
telephones.

Features described in this guide are for analog telephones with a LINK or FLASH button.

Note: Analog telephones in Europe or Australia will have a RECALL button instead of a LINK or
FLASH button.

If your telephone does not have a LINK, FLASH or RECALL button, you must use the Hook
Switch (located under the handset). The Hook Switch must be pressed for approximately one
half of one second.

If your telephone does not have a • or £ button, you must use dialpad numbers. To indicate a
• enter the number ⁄. To indicate a £ enter the number ‹.

Making and answering calls

Call Display Information

Depending on the system hardware/software configuration, Call Display information (CLID) for
incoming external calls can be viewed on analog display telephones. Your system administrator
must enable the CLID feature for your telephone in system programming.

The name and number of an external caller appears on the telephone display after the first ring.

Note: Not all analog display telephones are capable of showing name and number information.

Contact your system administrator for more information on Call Display capabilities for your
telephone.

Making external
calls

1. Lift the handset.
2. Dial the external code (or line pool code) to access an external line.
3. Dial the telephone number.
Contact your system administrator to confirm what external code or line
pool code to use on your telephone.

Making internal
calls

1. Lift the handset.
2. Dial the extension number.

Contact your system administrator for a list of extension numbers.

Answering calls

Lift the handset to answer a call when your telephone rings.

Making or
answering a
second call

You can have two calls active at the same time. Use LINK ¤ to switch
between calls.

To answer a second call while on another call
Press LINK ¤ to answer the second call.The first call is automatically put
on hold.

To hold a call and make a second call
Press LINK ¤ to put the first call on hold and dial the telephone number
of the second call.