Cause/solution, Appendix b: troubleshooting – PhatNoise Car Audio System User Manual

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Appendix B: Troubleshooting

Note: For the latest support information, please check the
PhatNoise website and support sections:

http://www.phatnoise.com/support

When Installing the PhatBox:

Problem Cause/Solution

No lights come on at all.

The PhatBox connector cable and/or head unit wiring

harness is connected incorrectly. Reconnect the
PhatBox connector cable and/or head unit wiring

harness correctly. Make sure each connection is
firmly connected.

Or,

The DMS cartridge is not fully inserted. Fully insert
the DMS cartridge.

Or,

A fuse in the car has blown. After checking for short

circuits in the wires, replace the fuse with one with
the same rating.

The green light blinks for 15

seconds, then turns off, then
blinks for 15 seconds, then

turns off…this cycle repeats
continuously

The DMS cartridge is not fully inserted. Fully insert

the DMS cartridge.

Or,

File(s) on your cartridge may be corrupt. Run the
PhatNoise DMS Doctor on your computer and follow

the recommendations.

The green light blinks at a

steady rate for longer than 20
seconds.

You have updated the firmware on the DMS

cartridge and the PhatBox is reprogramming itself.
DO NOT REMOVE THE DMS CARTRIDGE. Allow the
PhatBox to reprogram itself for up to 10 minutes.

When reprogramming is complete, the lights will
turn off and stay off.

Using the PhatBox:

Problem Cause/Solution

The radio displays NO
MAGAZINE or CHK MAGAZINE.

The system is still booting. Please wait up to 15
seconds for the system to boot, and switch back to

CD mode.

Or,

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