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Troubleshooting – Panasonic WV-NW470S User Manual

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TROUBLESHOOTING

Symptom

No picture is displayed.

HTML documents are not displayed.

• Is the 24 V AC or 220 V - 240 V AC cable firmly connected?
• Is the video cable or network cable connected properly?

• HTML files in the camera might be broken. Initializing is

required.

11

30

Cannot access the camera from the
browser.

• Are the network cables connected properly?
• Is the status indicator lamp of the network connection termi-

nal on?
If not, a network connection has not been established or the
other devices are not in operation.

• Is a valid IP address set for the camera?
• Are you connecting to a wrong IP address?

Open the command prompt on your PC and enter:
>ping (enter here the IP address set for the camera).
If the camera replies, the connection is correct.
If not, set the correct IP address for your PC and/or to the
camera.

11, 15-18

What to do

Reference page

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