Promise Technology FASTTRAK SX4300 - Manual (Page 58)

FastTrak SX4300, SX8300 User Manual
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System locks up during boot up or when Windows starts
There may be a possible IRQ conflict with an ISA card. Identify what IRQs
are used by ISA cards, enter the Motherboard PCI Setup, and reserve the
IRQ for use with ISA. PCI slots cannot share IRQs with ISA cards.
Miscellaneous problems such as:
• FastTrak BIOS does not appear during boot
• FastTrak driver does not load
• Slow data transfer rates
Move the FastTrak card to a different PCI slot.
Intermittent data problems
Overclocking the PCI bus may cause the system to hang or data corruption.
If you experience either of these problems and you are overclocking the PCI
bus, set the PCI bus back to its normal setting to see if this is causing the
errors.
System CMOS Issues
Set Motherboard CMOS Boot sequence to boot to the FastTrak card
On some Motherboard BIOS, it is necessary to set the Boot sequence to
SCSI, A:, C: since the Promise card is identified as a SCSI card.
Motherboard CMOS displays C: or D: drive failure during startup
See the Drive-Related Errors section.
Using an Onboard IDE Card with FastTrak card
If an onboard IDE controller is installed with hard disks, enable support in the
Motherboard Standard CMOS Setup for the drives. Note that the onboard
IDE hard drives will then be the bootable hard disk unless the system BIOS
has a boot sequence setting with the option to specify booting to a different
device.
Drive-Related Errors
Critical Logical Drive Status Error reported during boot
If a critical status error message appears on the FastTrak BIOS startup
screen for a mirrored logical drive (see below), there is a drive in the logical
drive that has failed or is not responding. The FastTrak controller will identify
the failed disk drive by channel number. The logical drive has lost its fault
tolerance, but will still perform normal drive reads and writes.