Palm Wi-Fi Card - Manual (Page 19)

Using Your Palm Wi-Fi Card 15
Common Questions CHAPTER 2
Contacting Technical Support
If you cannot solve your problem, go to www.palm.com/support or
send an email message to your regional Technical Support office.
Before requesting support, experiment a bit to reproduce and isolate
the problem. When you do contact support, please be ready to provide
the following information:
• The name and version of the operating system you are using
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem
• The version of smartphone software you are using and
available memory
To find your smartphone version, go to the Settings screen, select
About on the System tab, and then select the Version tab.
To find your smartphone memory information, go to the Settings
screen, select the System tab, and then select Memory.