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5 audio problems – Panasonic BB-HCM331 User Manual

Page 54

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Installation/Troubleshooting

54

Troubleshooting

2.5

Audio Problems

Problem

Cause and Remedy

Listen button is
displayed gray.

• The [Input] setting is set to [Disable] on the Audio page.

Change it to [Enable]. (See page 86 of the Operating
Instructions on the Setup CD-ROM)

• In the access level settings on the General User page, [Listen] is

not permitted.

Permit [Listen]. (See page 92 of the Operating Instructions
on the Setup CD-ROM)

Talk button is
displayed gray.

• The [Output] setting is set to [Disable] on the Audio page.

Change it to [Enable]. (See page 86 of the Operating
Instructions on the Setup CD-ROM)

• In the access level settings on the General User page, [Talk] is

not permitted.

Permit [Talk]. (See page 92 of the Operating Instructions on
the Setup CD-ROM)

• When accessing a camera on a LAN, the web browser settings

are going through a proxy server.

Change the settings so that they do not go through a proxy
server. (See page 179 of Operating Instructions on the Setup
CD-ROM)

Neither Listen
nor Talk button
can be used.

• When accessing a camera on a LAN, the web browser settings

are going through a proxy server.

Change the settings so that they do not go through a proxy
server. (See page 179 of Operating Instructions on the Setup
CD-ROM)